Slot holds
The current booking window, minimum notice, and hold duration appear in the booking flow.
A hold is temporary. If it expires after you paid, submit your payment reference or screenshot for staff review. A recovery report does not confirm a slot.
Advance review
The requested advance is calculated from the current club settings and displayed before payment.
Manual UPI proof submission reserves the slot for payment review when it remains available. Staff approval confirms it; rejection releases it. Captured secure payments confirm available slots automatically when enabled. If allocation fails, staff reviews the saved payment for a booking or refund.
Cancellation and rescheduling
The current cancellation and rescheduling cutoff appears in your booking controls.
Approved advances on eligible cancellations enter manual refund review. Staff records the completed refund reference.
Late cancellation and no-show
The club may retain an advance as a booking fee for late cancellations or no-shows. Two no-shows within 30 days pause online booking until a manager reviews and reinstates the account.
Final bill
An approved advance is applied to the final session bill. The same advance is not charged or counted twice.